Privacy Policy

Last updated: February 6, 2026

1. Introduction

Smart Stop Bodyshop ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal identification information (name, email address, phone number)
• Vehicle information (make, model, registration details)
• Contact form submissions and quote requests
• Website usage data and analytics
• Payment information (processed securely through third-party providers)

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process your quote requests and bookings
• Communicate with you about your vehicle repairs
• Send you updates, marketing communications, and promotional materials (with your consent)
• Improve our website and services
• Comply with legal obligations

4. Data Protection

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Under UK data protection laws, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

7. Cookies

Our website may use cookies to enhance your experience. You can choose to disable cookies through your browser settings, though this may affect website functionality.

8. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our customers, provided they agree to keep this information confidential.

9. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: